Terms and Conditions

Welcome to Adroit Solutions. These Terms and Conditions govern your use of our website, services, and course bookings. By accessing or using our platform, you agree to comply with and be bound by these terms. We encourage you to read them carefully, as they outline your rights and obligations when engaging with Adroit Solutions, a trusted provider of hazardous substances and agrichemical training across New Zealand.

Our commitment is to deliver high-quality, practical training that meets the needs of New Zealand's rural contractors, farmers, growers, and retail merchants. These terms ensure a clear understanding between us, fostering a transparent and professional relationship. Should you have any questions regarding these terms, please contact us for clarification.

1. Acceptance of Terms

By accessing and using the Adroit Solutions website, including browsing content, making enquiries, or booking courses, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services. These terms may be updated periodically, and your continued use signifies your acceptance of any changes.

2. Course Bookings and Payments

#### 2.1 Booking Confirmation

All course bookings are subject to availability and confirmation. Upon successful booking and payment, you will receive a confirmation email detailing your course enrolment, dates, times, and location. It is your responsibility to ensure all provided information is accurate.

#### 2.2 Payment Terms

Full payment is required at the time of booking unless otherwise agreed upon in writing. We accept various payment methods, which are clearly outlined during the booking process. All prices are stated in New Zealand Dollars (NZD) and include Goods and Services Tax (GST) where applicable.

#### 2.3 Cancellations and Refunds

Adroit Solutions understands that circumstances can change. Our cancellation and refund policy is as follows:

  • Cancellations made more than 14 days prior to the course start date: A full refund will be issued, or you may transfer your booking to another course date or participant without penalty.
  • Cancellations made between 7 and 14 days prior to the course start date: A 50% refund will be issued, or you may transfer your booking to another course date or participant with an administration fee.
  • Cancellations made less than 7 days prior to the course start date: No refund will be issued. Transfers may be considered on a case-by-case basis, subject to an administration fee.

Adroit Solutions reserves the right to cancel or reschedule courses due to unforeseen circumstances, such as insufficient enrolments or trainer unavailability. In such cases, participants will be offered a full refund or the option to transfer to an alternative course date.

3. Intellectual Property

All content on the Adroit Solutions website, including text, graphics, logos, images, course materials, and software, is the property of Adroit Solutions or its content suppliers and is protected by New Zealand and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission. Our course materials are provided for your personal educational use only and may not be shared or distributed commercially.

4. Limitation of Liability

Adroit Solutions strives to provide accurate and up-to-date information and training. However, we do not warrant the completeness, reliability, or accuracy of any information on our website or in our course materials. To the fullest extent permitted by New Zealand law, Adroit Solutions will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, or use of, our website or services. This includes, but is not limited to, any loss of data, income, or profit, or damages to property.

Our training programmes are designed to assist individuals in meeting regulatory requirements, such as those under the Hazardous Substances and New Organisms Act 1996 (HSNO Act) and guidelines from WorkSafe NZ and the Environmental Protection Authority (EPA). However, successful completion of a course does not guarantee compliance in all individual circumstances, as practical application and ongoing adherence to regulations are also critical.

5. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of New Zealand.

6. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please do not hesitate to contact Adroit Solutions. We are here to assist you and ensure a positive experience with our training programmes.

Adroit Solutions

[Insert Contact Details Here, e.g., Email, Phone, Address]

Thank you for choosing Adroit Solutions for your hazardous substances and agrichemical training needs. We look forward to supporting your professional development and helping you maintain a safe and compliant working environment.